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Terms and ConditionsKolkata Cuisine INC.Effective Date: October 12, 2026Welcome to Kolkata Cuisine INC. (“Kolkata Cuisine,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website, https://kolkatacuisineinc.com, and any online services, ordering services, catering inquiries, and other information provided through our website.By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.1. About Kolkata CuisineKolkata Cuisine INC. is an Indian restaurant offering traditional Bengali cuisine, Indian homestyle meals, takeout, online ordering, and catering services.Restaurant InformationBusiness Name: Kolkata Cuisine INC.Address: 1255 Main Street, Unit 3, Weymouth, MA 02190, USAPhone: 774-274-0172Email: kolkatacuisine33@gmail.comWebsite: https://kolkatacuisineinc.com2. Use of Our WebsiteYou agree to use our website only for lawful purposes. You must not:Use the website for fraudulent, misleading, or unlawful activities.Attempt to interfere with the website's security or operation.Submit false or misleading information through our forms.Copy, reproduce, distribute, or commercially exploit website content without our permission.Use the website in a manner that could harm our business, customers, or services.We reserve the right to restrict access to our website when reasonably necessary to protect our business, customers, or website.3. Menu, Food Descriptions, and AvailabilityWe make reasonable efforts to ensure that our online menu, food descriptions, photographs, prices, and other information are accurate.However:Menu items, ingredients, prices, and availability may change without notice.Some dishes may have different appearances, textures, or flavors depending on ingredients, preparation methods, and seasonal availability.Certain dishes or daily specials may not be available at all times.Photographs are for illustrative purposes and may not represent the exact appearance or portion of every order.We reserve the right to correct errors in menu descriptions, prices, or other website information.Our cuisine features traditional Bengali and Indian homestyle cooking. Customers should understand that regional Indian dishes may differ in taste, preparation, and presentation from dishes served by other Indian restaurants.4. Online Orders and PaymentsCustomers may place orders through our website or through third-party ordering platforms linked to our website.When placing an order, you agree to provide accurate contact information, order details, and payment information through the applicable ordering platform.Please note:An order is subject to acceptance and confirmation by the applicable restaurant or ordering platform.Preparation times are estimates and may vary depending on order volume, staffing, ingredient availability, and other circumstances.Large orders, catering orders, and orders for special occasions may require advance notice.Payment processing, order tracking, and certain order-related terms may be handled by third-party service providers.You are responsible for reviewing your order details before submitting your order.If you have questions about an order, please contact us at 774-274-0172 or kolkatacuisine33@gmail.com.5. Order Changes, Cancellations, and RefundsPlease review your order carefully before submitting it.Because many of our dishes are prepared fresh to order, cancellation or modification requests may not be possible once preparation has started.If you believe your order is incorrect, incomplete, damaged, or otherwise unsatisfactory, please contact us promptly with your order details and receipt, where available.Refunds, replacements, and order adjustments will be reviewed based on the circumstances and applicable law. Orders placed through a third-party platform may also be subject to that platform's cancellation and refund procedures.Nothing in these Terms and Conditions excludes any consumer rights or remedies that cannot lawfully be excluded.6. Food Allergies and Dietary InformationYour safety is important to us. Please review this section carefully before ordering.Our kitchen handles and prepares foods that may contain or come into contact with allergens, including:Milk and dairy productsEggsFishShellfishTree nutsPeanutsWheatSoyMustardEggplant and other ingredients that may cause individual sensitivitiesAlthough we may not intentionally use certain ingredients in a particular dish, cross-contact may occur through shared equipment, preparation areas, ingredients, or suppliers.We cannot guarantee that any dish is completely free from a particular allergen. Customers with severe food allergies should contact us before placing an order and should not rely solely on menu descriptions to determine whether a dish is safe for them.Please inform us of any allergies or dietary restrictions before ordering. We will make reasonable efforts to communicate relevant ingredient information, but we cannot guarantee the absence of allergens.7. Vegetarian, Vegan, Halal, and Other Dietary PreferencesCustomers should carefully review menu descriptions and ask questions if they have specific dietary requirements.Please note:Vegetarian dishes may contain dairy products or honey and may not be suitable for vegans.Some dishes may contain ingredients such as onion, garlic, dairy, or animal-derived broth.We offer certain dishes prepared according to halal requirements, but customers should confirm the status of a particular dish with us before ordering.Customers requiring strictly vegetarian, vegan, or other specialized dietary preparation should communicate their requirements before placing an order.We will make reasonable efforts to accommodate dietary requests where possible, but we cannot guarantee that every preference can be accommodated.8. Pickup and DeliveryPickup and delivery availability depends on the applicable service, location, staffing, order volume, and other operational conditions.Estimated pickup and delivery times are not guarantees. Delays may occur because of weather, traffic, high demand, third-party delivery services, or circumstances outside our reasonable control.For pickup orders, please verify your receipt or order number when collecting your food. Do not accept a food package if its seal is broken or the packaging appears damaged or tampered with.For delivery orders, please provide accurate delivery information and follow the applicable platform's instructions.9. Catering and Large OrdersKolkata Cuisine offers catering and food services for selected events, gatherings, and special occasions.Catering inquiries submitted through our website are requests for information and do not automatically constitute a confirmed booking.A catering order is confirmed only after the necessary details, pricing, availability, payment arrangements, and other applicable conditions have been agreed upon.We recommend placing large orders well in advance. Additional terms may apply to individual catering arrangements.10. Prices, Taxes, and PromotionsPrices displayed on our website or ordering platforms may change without notice.Applicable taxes, delivery fees, service charges, and other charges may be added at checkout, as applicable.Promotions, discounts, and special offers may be subject to additional conditions, expiration dates, availability restrictions, and other limitations. Unless expressly stated otherwise, promotional offers cannot be assumed to be combinable with other offers.If a pricing or listing error occurs, we reserve the right to correct the error and address affected orders in accordance with applicable law.11. Intellectual PropertyUnless otherwise stated, the content on our website, including our business name, logos, photographs, food images, text, graphics, descriptions, and original materials, belongs to Kolkata Cuisine INC. or is used with permission.You may view and use website content for personal, non-commercial purposes.You may not reproduce, republish, modify, distribute, or commercially use our protected content without prior written permission, except where permitted by applicable law.12. Third-Party Websites and ServicesOur website may contain links to third-party websites, online ordering services, social media platforms, payment providers, and delivery services.These third parties operate independently and may have their own terms, privacy policies, fees, and procedures.We are not responsible for the content, policies, security, availability, or practices of third-party websites or services to the extent permitted by law.Please review the applicable third-party terms before using those services.13. Privacy and Personal InformationWhen you contact us, submit a form, or place an order, certain information may be collected or processed, such as your name, contact details, order information, and information necessary to respond to your request.We use information as reasonably necessary to communicate with customers, process inquiries, coordinate orders, provide services, and meet applicable legal obligations.Payment information may be processed by third-party payment providers.Our handling of personal information is subject to our Privacy Policy, if available, and applicable privacy laws. Please review our Privacy Policy for more information about information collection, use, disclosure, and related rights.14. Website Availability and AccuracyWe aim to keep our website accessible and its information up to date. However, we do not guarantee uninterrupted availability, error-free operation, or that all website information will always be complete or current.We may update, modify, suspend, or discontinue website features or content as reasonably necessary.We are not responsible for interruptions caused by technical problems, maintenance, third-party providers, or circumstances beyond our reasonable control, subject to applicable law.15. Disclaimer and Limitation of LiabilityTo the extent permitted by applicable law, the website and its informational content are provided on an “as available” basis.We do not guarantee that the website will always be uninterrupted, secure, or free from errors.To the extent permitted by law, Kolkata Cuisine INC. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or inability to access it.Nothing in these Terms and Conditions limits or excludes liability that cannot lawfully be limited or excluded, including any applicable consumer rights or liability for fraud or other matters where exclusion is prohibited by law.16. IndemnificationTo the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful misuse of our website or your violation of these Terms and Conditions, where such responsibility is legally applicable.This section does not impose liability where applicable law prohibits it.17. Governing LawThese Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts and applicable federal laws of the United States, without regard to conflict-of-law principles.Any legal proceedings shall be brought in a court with appropriate jurisdiction, subject to applicable law and any mandatory consumer protections.18. Changes to These TermsWe may revise these Terms and Conditions from time to time to reflect changes in our services, website operations, or legal requirements.Updated terms will be posted on this page with a revised effective date. Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.19. SeverabilityIf any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.20. Contact UsIf you have questions about these Terms and Conditions, our menu, online ordering, catering, or restaurant services, please contact us:Kolkata Cuisine INC.1255 Main Street, Unit 3Weymouth, MA 02190United StatesPhone: 774-274-0172Email: kolkatacuisine33@gmail.comWebsite: https://kolkatacuisineinc.comThank you for choosing Kolkata Cuisine. We appreciate your business and look forward to serving you.© 2026 Kolkata Cuisine INC. All rights reserved.
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